Rachel’s Story: Tenacious Pursuit of Justice

When Rachel Black was struggling to make sense of her abusive pastor, there was no Christianity Today Mars Hill podcasts and seemingly no books on how an employee in a church is to respond to such disregard.

All she knew was the “hairs on her arms stood up” as she sought to understand her boss.

Rachel was the Administrative Manager of the church, acting as a “Chief Operating Officer” in the secular world’s terminology. Her duties included nearly everything that made ministry possible for the nearly 500 member church. She supervised eight staff members and oversaw facilities, technology, purchasing, and human resources.

It began with a simple lack of acknowledgement that struck her as “off”. The slight seemed unusual for a pastor and a boss. Rachel dismissed her concern and told herself, “Who did I think I was needing recognition?”

But it ended up just being a “signal” of what was to come.

The newly hired pastor seemed to make it a point to ignore her in staff meetings, never asking her input, though the men on staff were given great consideration. It took nearly 30 weeks (staff meetings happening every week) before Rachel was acknowledged by the new pastor.

Yet, Rachel was expected to be on call seemingly 24/7, often being asked to respond to fabricated emergencies during inopportune times like the dinner hour. On the other hand male leaders such as the Associate Pastor were explicitly given agency to ignore work matters if desired and not to expect work communications while they were off the clock.  

Happy Place

Prior to Pastor Jack’s hiring as Senior Pastor, the former pastor and Rachel joked about the church being run by Team Raul and Team Black. No longer. Rachel said it became Pyramid Jack, noting the ministry was “him at top . . . everyone else in positions under his thumb.”

Prior to the Pastor Jack’s tenure, Rachal considered her church her “happy place.” 

“I was there six days a week . . . then I wondered why it wasn’t my happy place anymore.”

Then news of Ravi Zacharias’ toxic leadership came out. As Rachel read the reports she was struck by the similarities to her experiences under Pastor Jack.

She explained, “I did more research. I didn’t want to jump to conclusions.” She began asking, “What is bullying?” all the while seeing “the patterns of power on which it turned.”

Are Women a Problem?

Rachel told me of an experience of going to bat for a woman volunteer who had been writing the bible studies for a paid Youth Leader.

The Youth Leader had been using the studies and making public claims that they were his own work. 

Knowing that the matter hadn’t been dealt with by the Associate Pastor, she met privately with Pastor Jack to tell him what was going on. The dismissiveness gave Rachel the sense that if you “advocate for a woman, you were in trouble.”

No Complaints

There had been no complaints about Rachel’s work, yet after about 30 days, tasks for which she had normally been responsible for were being “siphoned off” by Pastor Jack. 

One particular project suddenly was halted and so Rachel went to talk to one of the elders in the church who had experience in HR. She was confused and stressed out and wanted to understand what was happening in her relationship to Pastor Jack.

The elder listened to Rachel but ultimately she said, 

“He pushed back in ways that if I was more savvy I would have realized that he was not going to support me, but run interference with his beloved pastor.”

The elder went straight to Pastor Jack.

Another elder did much the same thing. Rachel trusted these men to whom the pastor should have been accountable for his horrific treatment of an employee. Rachel was concerned about “gossiping.” She said, “I told [these two elders] first before anyone else . . . I know gossip is not a good thing.” 

She explained she told the “bare number” of people, only seeking out those who may have had the ability to help bring reconciliation.

Last Legs

The elders met with the pastor a few days afterwards and shared her concerns. Coming out of that meeting the elders suddenly changed their position, feeling that she should have brought her issues to the pastor directly because they believed it was important to model Matthew 18.

Two days later, she received a morning email from Pastor Jack ordering Rachel to come to his office for a private meeting at 9:15 AM. 

Rachel’s meeting with Pastor Jack was “45 minutes of him railing” on her. “I have never seen such an emotional person in distress . . . he was seething. Not yelling. He spoke slowly . . . could barely form words.” 

According to Rachel, Pastor Jack said, “Do you know what damage you have done? How it makes me look to the elders. I can’t believe a staff member of mine could do this.”

Rachel said when she told Pastor Jack that she was intimidated by things he did, he said, “‘No you weren’t.’ He was remaking my reality.”

Rachel described the conversation as going “round and round.” Finally the pastor said, “Have you told anyone else about this?” She recalled, “There was no correct answer. No, I don’t believe gossip is helpful to reconciliation.”

But she then realized with trepidation he knew that the Rachel problem “could just go away since no one else knew.”

Rachel recalls how deeply traumatic the experience was in both what he said and how he said it.

Ending in Isolation

Two days later, while taking her kids to school, she was once again summoned to his office. Her employment had been ended and an elder was there to tell her the next steps. She was presented with a severance agreement that included a statement on confidentiality, an NDA, and waiver of legal claims. 

She said to the elder, “I need to bring it home.” He said, “Yes, you should have your husband read it over.” 

Having packed up all her personal things, the elder led her out the front door and walked Rachel to her car. It was just a taste of the coming isolation Rachel would feel.

Dr. Judith Harmon says, 

The response of the community has a powerful influence on the ultimate resolution of the trauma. Restoration of the breach between the traumatized person and the community depends, first, upon public acknowledgment of the traumatic event and, second, upon some form of community action. Once it is publicly recognized that a person has been harmed, the community must take action to assign responsibility for the harm and to repair the injury.

Judith Herman MD – Trauma and Recovery (p. 104)

In Rachel’s case, the forces of the workplace were mustered against her. Pastor Jack told the staff and elders not to speak to Rachel following her firing.

Rachel sorrowfully said, “There are people who won’t look me in the eye. I haven’t done anything to them. How did they get so brain washed?”

Rachel told me, “I want a lobotomy so I can start over with people in the church.” She loves the people, but following her firing, only a couple reached out to her. The “response of the community” indeed has a powerful influence and she has been deeply hurt by their apparent complicity in the attacks by Pastor Jack.

Some Encouragement

There have been very small pockets of encouragement. She explained that one elder was supportive. One other elder gave Pastor Jack pushback saying it was crazy that an elder couldn’t talk to her. 

The elder ended up being booted from the church elder board. According to Rachel, what this elder experienced was even worse than what she had experienced. The treatment of this elder was quite public and he had been at the church for many years. 

Another staff member reached out to her saying, “I feel like I’m disobeying Pastor Jack but need to hear your voice.” Again, Rachel explained that this woman and another who texted her were “iced out” by the pastor following their apparent disobedience of him.

The Abuse Ramps Up

Rachel said it “seemed so wrong that they let him get away with the retaliatory actions.” She explained, “I don’t need my job back, but somebody needs to fix this guy.”

So, she called the Clerk of the Elder board, but he wouldn’t call back.

Being apparently “iced out,” Rachel’s next step was to seek accountability at both the church and state levels. It was clear to her the pastor had both broken labor laws and biblical church leadership principles. Her attempts to involve the local denominational leadership resulted in further betrayal as they probed her for details related to the case and secretly shared the information with the pastor so he could control the emerging narrative. What she found was that the regional board protects its own.

Each member with whom she spoke went immediately to Pastor Jack and the board ended up siding with the pastor. She said, “They were way more willing to betray her trust than hurt Pastor Jack.”

After hiring a lawyer, church records including emails and her personnel file were attained. She was deeply grieved that Pastor Jack had all along been “trashing her work or her subordinates.” Emails that were sent back and forth between Pastor Jack and an elder were “very negative and critical.”

She had never heard a thing.

It also became apparent to Rachel that Pastor Jack had never suggested to the elders that she be fired until she had made her complaints about his behavior. The Personnel Committee testified they had never been informed by the pastor that he wanted to take steps to fire her until after she complained.

Rachel sent formal “charges” to the regional board that included 40 witnesses. The board interviewed several “witnesses,” none of whom were on Rachel’s list. 

The charges made their way to the denomination’s “supreme court” where a verdict by a three-man sub-committee determined the case “is a human resources matter, and as such, according to the [denomination’s] Constitution, belongs in the civil courts.” 

In their ruling conspicuously absent are the mentions of either the pastor’s name or God’s. 

Reading it, I had to scratch my head. I even asked a couple individuals if they thought it appropriate for church boards to consider a pastor’s immoral treatment of a staff member a “civil” matter.

Of course, everyone I asked was astounded.

The Fallout

It isn’t over with but civil authorities have found evidence of labor impropriety. The church boards on the other hand have refused to recognize their apparent corruption. 

The Clerk of the church board has left the church. 

All of the worship team has left.

The people in Rachel’s old Bible Study group have left the church.

One of her sons has switched denominations in disappointment and anger.

Rachel continues to suffer from nightmares. She fears seeing the pastor on the street or in the store. She has been isolated from her community, a community she grew up in and has served for years. 

Yet, Rachel has seen “God’s hand from beginning to end.”

She hopes that her pursuing justice tenaciously will provide flags for others in the future. Pastor Jack may not be held accountable now, but she hopes that as leaders look back and see the litter of broken relationships behind the pastor, there will be accountability in the future.

When church leadership fails to act with integrity and justice, there will always be fallout that harms the Name of Christ. Over and over we see God’s people and their children leaving the church. 

Depression. Anger. Bitterness. 

This is not the way it is supposed to be. And it need not be. 

Lisa’s Victory: A Missionary Horror Story

Recently, while attending an abuse conference, I was discussing with another attendee the suffering of those who are having to put on the good face for their mission supporters back home while being tormented by their missionary spouse on the field.

Unfortunately, it is not uncommon for mission leaders to be abusive to spouses, children, and mission subordinates.

We discussed that there are many seemingly insurmountable difficulties in getting free from an abusive spouse. But when that also involves living in a foreign country and being dependent on mission supporters for income, there seems to be another layer of the insurmountable.

Lisa’s story has a happy ending but it meant years and years of torment for her.

Lisa told me that when she was eleven years old, she knew that God was calling her to be a missionary. She had seen an old black-and-white film about African mission work and she immediately knew it was for her. 

She spent the years following that childhood dream leading others to Christ and never imagined being married. She would be married to Christ on the mission field.

But then she met Byron who had aborted his university undergraduate degree in order to embark on a seven-year theological studies course. His seeming commitment to Christ and a future as a missionary “touched” her and they were married.

Addictions

What she didn’t know until much later was Byron’s developing addiction to alcohol and later drugs.

He had been working at a vineyard while doing his theological studies and had full access to the wine cellar. It likely started with “just a small sip of free wine” which Lisa imagined he would describe as “the perfect solution to cope with the stress of the high demands he was subjected to, together with his studies.”

In addition, his smoking, which she did know about, drove her crazy. Lisa explained, “He took an oath on the day we got married, he would stop smoking.”

Lisa and Byron went on the African mission field.

The smoking didn’t stop. In fact, Byron began to shame Lisa that she wasn’t doing enough to help him kick the habit. He told her that she had “failed to help him properly” . . . shifting the blame . . . in spite of his vow at their wedding. She did all she could, even attending a group with him to help him stop.

Then as they pursued the Lord’s work on the mission field he began using tranquilizers. She explained to me,

“As head of the missionary outpost he had free access to the medications of the small mission hospital. Although all missionaries could not have any alcohol whatsoever in their homes, I only years later discovered that Byron always asked visitors from afar, to ‘quietly bring me some alcohol from the village – just please, don’t let Lisa see’ and hid it somewhere.”

Byron insisted, according to Lisa, that every afternoon he needed to sleep and he used the drugs to help him forget his difficulties on the mission.

Lisa sought to convince Byron to exercise and eat healthy foods to help with his stress but he responded, “I simply swallow something – that’s much easier, faster and more effective!” 

Brain Damaged Wife

Lisa had two brain aneurysms after nearly 30 years of marriage. She suffered through a 15-hour surgery that saved her life. Their congregation had prayed fervently and they considered it a miracle that she pulled through.

Byron, on the other hand, was now angry that his well-trained wife could not do all she had formerly done for him. Initially, Lisa saw everything double and could not remember things of which she always used to remind him.

Lisa said,

“Byron had no sympathy, just anger about what I left undone, and he angrily humiliated me as ‘brain damaged’ and presented himself as the poor husband of the brain damaged wife, eventually starting to beat me.”

The Physical Abuse

Lisa told me that when she said anything about addiction or dependence he would beat and even kick  her. She eventually had “three orthopedic operations: a torn biceps in one arm, a torn triceps in the other arm and a torn knee ligament leading to a full knee replacement.”

“He often used his fists on me when we were alone, still presenting himself as the ‘victim of the brain damaged wife’ for his escalating anger and sarcasm.”

She said, “I was  a prisoner in my own house. I did not want my children to know.”

But she held out hope that once Byron “understood the danger of the addiction he was gambling with, he would be willing to go for rehab. This, however, never happened.”

Lisa sought out help from counselors for the physical abuse but she was continually advised to just “love him more.” If a therapist said anything else to the couple, Byron would refuse to see him again, claiming they “don’t know what they are talking about.”

She was not realizing that Byron was “completely addicted and not at all interested in rehab.”

Lisa explained,

“As his beatings became more severe, twice a doctor reported physical abuse to the police, who wanted to arrest him. I refused for the sake of my children, and the officer assured me that the case always remains legal and valid and may be presented at any later sign of abuse. He said, ‘And he will be arrested immediately and sleep in the tjoekie – he must learn!'” 

This finally put the physical abuse of decades to an end.

The Children

At the young age of 56 Byron was “respectfully requested” to resign from the mission due to the decline in his work because Lisa was unable to prop up his ministry anymore.

Lisa explained to me, “The children sensed the tension and anger in the house.” Byron kept on emphasizing his wife’s ‘brain damage’ as an explanation for the escalating tension in the house.

But, when the children or anyone visited, Lisa said Byron was the “friendly, good-natured father and loving husband.”

But he “immediately turned into a monster once everyone left.”

Others could see, however. Once a professional she confided in told her, “Lisa, I see nothing of Jesus in Byron! He is a total addict!”

The Narcissist

In time, Lisa was able to put a name to the abusive missionary husband. She described him as a “covert narcissist.”  She studied the traits of narcissism and realized that he had all of the traits described in the literature. 

And there was the physical abuse and the addictions on top of that.

What she learned was that a narcissist is a perfect actor and liar. He was quite “convincing how much he adored his beautiful wife while abusing her behind closed doors.”

“In the end I had to inform my children of the dark truth that their father is a narcissist, of his addiction and his beatings of me, leading to the orthopedic operations that always ‘had other names.’ It was a huge shock for them, and Byron immediately started doing what all narcissists do: He twisted truths and sadly even told outright lies about me to isolate me from my children . . . leaning on the fact that he is their father and they have a bond of blood with him.”

Lisa sadly said that initially he successfully alienated the children from her, isolating her from them to enable him to posess and control the family.

No More Harm

Lisa noted that what we sow, we reap.

Lisa told me,

“I often prayed to God, relying on the assurance from God that He lets ‘all things work together for our good’ (as promised in Romans 8:28). When I started praising Him for that as in Philippians 4:6, I realized that God had actually allowed and then actually used Byron’s addition and resulting illness in my favor . . . to let him reap what he has sown all his life and now helplessly and harmlessly sit on an oxygen machine and in a wheelchair!  Praise Him!”

She said, “Byron’s addiction and lifestyle of 60 years finally led to two heart attacks, ending in heart failure, kidney failure, severe emphyzema, eventually requiring him to be on oxygen full time due to less than 25% lung capacity.”

He now lives in a nursing home, moving about in a wheelchair in which he is pushed outside to get a smoke, then returned “urgently to his oxygen afterwards.”

But now, Byron can no longer harm Lisa.

She takes him his medication or cigarettes every eight days or so and if he makes a “sarcastic remark” she takes her leave.

He can no longer harm Lisa.

She exclaimed, “I am free!”

“The very thing that was my cross for so many years – his addiction and his abuse – has now borne fruit for him to set me free.”

Lisa knows that she did all she could to help Byron.

“And now, after more than a year in the nursing home on oxygen, I can in fact slowly start praying for him, releasing him, for my own sanity, as God teaches me. Because, just like the cruel and sarcastic Roman soldiers mockingly nailing the Son of God, Jesus Christ, to the cross, he has no idea whatsoever what he is doing.”

Lisa said, “I must just let go.”