All That Glitters Is Not Gold: Emily’s Story

Emily joined the African mission work because it “sounded good. It was the way we should be helping.”

The mission hosted an orphanage and had plans to build a school and tech center for women. It was holistic in its service to the poverty-stricken community. 

Emily had just graduated from college and was ready to begin her life in a foreign land, serving people as Christ would want her to serve. Emily bought her plane ticket with the intention of being a career missionary. She was excited to serve the Lord in this way.

Emily began our discussion saying that the mission was “shiny,” but when she had been with the Christian organization for a little while, that glitter began to wear off. She said, “When I saw the other side of the mission, it was like a one way mirror.”

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It started with small things.

The soap that they were teaching the nationals to make had a variety of ingredients. But, when it was marketed in the United States certain ingredients were left off the label.

“It was not a big deal,” she said, but she was curious why the ministry was leaving them off.

There was a constant flow of visitors. As Janice (the mission Director) would show the visitors around, Emily heard the same refrain over and over. The orphans they were serving were put on display. Emily said, mockingly, “Come and smile for these white people. Sing songs because they like that.”

Emily noted that there were so many visitors that Janice didn’t even know the children because she was so busy “showing off” the mission. Emily explained, “She didn’t know the culture, the values, important things to raising a kid. Yeah, she knew that in America, but in Africa there was a completely different value system.”

She saw a disconnect from the culture and seemingly little interest in getting to know the people on a real day-to-day level.

It was like the image presented of the organization was all that mattered, not whether it was actually serving the community or not.

Racial Boundaries

One day she was confronted by Janice. She said, “I need you to be in charge of those women in back. Yer the boss.” Emily said she felt so uncomfortable with that. “I was 23 and some of these women had grandchildren.”

Rather than allow the nationals do works of ministry, the “white girl” from America needed to be in charge. Why would Emily, who had so little experience with children, be the “boss” to a group of women who had years and years of experience?

But, there was a disturbing boundary between the Africans and Americans.

They would go to a local church together, but the Americans would be put in the front row seats and everyone stared at them. Emily explained that they would “pretend to cross the cultures periodically,” but there was no real interest in tearing down racial divides.

Laws of the Land

Janice was also breaking the country’s laws in a variety of ways in the name of “ministry.”

The ministry was saving money by purchasing rice on the black market.

They were forging birth certificates. They made up the ages for the children to encourage adoptions.

When Emily questioned Janice, she said, “This is how things work over here. I’ve been here a long time.”

But Emily, said, “As a 23 year-old you begin to think its okay to do all these morally wrong things while saying we are standing for righteousness!” She said, “There was so much truth mixed in with it that over time I began to question whether it really was the way to do it.”

Be Warmed and Be Filled

There is a passage in James that challenges our tendency to do what is expedient rather than providing real, tangible help to others in need.

If a brother or sister is poorly clothed and lacking in daily food, 16 and one of you says to them, “Go in peace, be warmed and filled,” without giving them the things needed for the body, what good is that? So also faith by itself, if it does not have works, is dead.

James 2:15-17 (ESV)

Emily shared that Janice was gone one day and a local family came asking for help. They needed food or money. Emily told me,

“We said no, we can’t help you right away. Then later that day we had the realization, ‘What did we just do?’ It was almost like we had been brainwashed. We couldn’t help unless we got something out of it.”

She said it was a sobering moment. Emily reflected, “Shouldn’t we be helping – pushing back a bit?” But she said Janice would just say, “We can’t help everyone.”

There were more stories and it seemed to Emily that what they cared about was looking good and making money but didn’t really care about taking care of the kids there.

Emily told a heart-rending story of a two year-old who was brought to the orphanage. The child had a broken leg and was malnourished. She needed traction on her leg, but Janice was too busy and wouldn’t be of any help. Emily spent much time talking to doctors, but finally the child’s mother came and took her to Doctors Without Borders.

Getting Out

When Emily decided she needed to get out, she sought to bring some accountability to Janice by going to the board of the ministry.

She said, “I had a list of all the injustices. I laid it out for the board. But they simply responded, ‘Well, she’s been there so long. We just have to trust what she’s doing.'”

Emily sadly said she was in a long line. There were at least four others who had gone to the board before her.

She moved to a house nearby before returning to the United Stated. Emily explained, “I didn’t want my name associated with the ministry.” One of the boys in the orphanage begged her, “You can’t leave us with her!” She said it deeply hurt. She felt guilt that she was abandoning the children.

Learning

When I asked her what she focused on in the midst of the fire, she said, “I kept thinking about what Jesus would be doing? What would that look like. Thinking about how faith works into this? What does it look like for an organization to follow Christ?”

She said she read the gospels. Her experience put into perspective what the Bible said about the outcasts of society. 

And Emily talked to anyone she could when she came home. She wisely noted, “I knew who not to talk to because of cultural clues.” Her experience like so many was that some people just don’t want to hear about apparent failure on the mission field. Some just want you to get over it and move on. They tire of hearing your story.

Some people had the attitude, “you made a commitment.” That was not helpful, she said.

Healing

I asked Emily what has been most healing for her over the past years since returning from the mission.

She said, “Talking to other people in similar circumstances.” Emily would realize that she wasn’t crazy when hearing other stories. She had been living with that feeling of insecurity.

In addition, it has been helpful to share frequently with a friend that was with her there at the mission. She tries to remember the sweet times. She doesn’t want to throw the baby out with bathwater and forget that there was good ministry there as well. 

She met her husband three weeks after getting back to the United States. Emily said,

“He loved me no matter what crazy thoughts I had. Especially in the beginning. It’s an experience that will never leave. It impacts everything about me. Having someone who isn’t judging was incredibly healing.” 

When she and her husband moved to a small town in the west, she crossed paths with a woman who had had a similar experience on the mission field in Africa. They sat down at Emily’s house and she told some of her story and Emily told hers. Emily said, “That was one of the most healing times.”

Forgiveness

I asked her what her journey of forgiveness has been like. She said it was a “big question everyone asks.” She said, “I don’t care to have a relationship with Janice, but have come to where I can have grace for her knowing her brokenness. She’s a human too.”

But, she added, “I could never trust her again.”

Emily noted, “Not forgiving only hurts me. She doesn’t know I haven’t forgiven. It only creates bitterness.”

But, it has been a slow process. She doesn’t think forgiving is just a “one and done” kind of experience. “I still can find myself getting up and angry again. It is more like a spiral . . . I just keep coming back to it. It is such a complicated thing.”

Some Advice

When I asked Emily if she had some advice for others suffering under toxic organizational leadership she said,

“Get out!”

She has seen others stick it out in abusive church leadership situations and the trauma and pain it has caused has convinced her that she took the right step of getting back on the plane.

“You can tell when someone is being called to do what they do and it never looks like an abusive situation.”

Integrity Under Fire: Kani’s Story

"In this world we go through trouble. Our God will never crush us - we may be pressed down, but not crushed."

Despite all he had gone through under a toxic leader, Kani preached the Gospel to me. The leader of the international organization for which he worked fired him after he confronted corrupt ministry practices.

As a ministry in Africa to refugee children, there was much good being done to raise up the devastated youth; providing training, equipment, and capital to create businesses. The laws of the land did not allow refugees to seek employment outside their refugee camp and the organization was doing some creative problem-solving to provide opportunities for employment that was legal.

Kani was a project coordinator, in part overseeing supplier bids for equipment needs. When the supplies, like computers and peripherals, were delivered he also went through the packages to make sure everything matched what was paid for.

That is where Kani ran into trouble.

Bribery

When a shipment arrived in 2019 Kani was surprised to see computer equipment that did not match the specifications of the bids they received. The computers were worth much less than what the ministry paid.

Kani said the organization could not accept the equipment.

For his attempt to be financially accountable and to provide quality help to the refugees he was confronted by the national Director. A meeting was called that included the supplier. When Kani would not back down, the Director shouted at him in anger. He told him he had made a mistake and to check again.

Kani checked again and it was very clear that the bid did not fit the equipment recieved.

Kani explained, “It was likely someone was involved with the supplier. Sometimes suppliers will give 10% to someone inside the organization bribe them purchase from from the company.” He said this was not unusual.

Kani was not willing to be part of that. He would not allow them to steal from the stakeholders.

All Things Happen for the Good

But leaving the organization was problematic. In a poverty-torn nation, there were few jobs and to leave could be financially devastating to his young family.

When it happened a second time in 2021, Kani was not given that choice. His employment contract was ended.

Kani was encouraged by fellow employees, beneficiaries of the ministry, and friends to fight the firing. He certainly had grounds for writing to the organization’s main office and complaining of the clearly toxic environment he was enduring.

But Kani said, “All things happen for the good and God is in control.” He explained that he knew that God would take care of him. He was not suffering for “doing wrong” as Peter wrote:

If anyone suffers as a Christian, let him not be ashamed, but let him glorify God in that name . . . Therefore let those who suffer according to God’s will entrust their souls to a faithful Creator while doing good.

1 Peter 4:16, 19 (ESV)

Kani said that some saw his suffering as punishment, but he knew God would “make a way.”

In those difficult times, not knowing how he would put food on the table and care for his wife and new baby, Kani found solace in the biblical books of Daniel and Esther. He saw all the “stories of people trying to do something bad and evil.” But God was working all things together for the good of those who love Him.

Scripture was pouring from his lips as he shared the help he found in God’s grace.

Kani was learning that he couldn’t “put faith and hope in a job.” He said, “I needed to stay grounded like a tree planted by water. It won’t whither. I will bear fruit in season.“

Toxic Leader

Following being “let go,” Kani received word from those left behind in the organization that the leader had been confronted for financial mismanagement and sexual impropriety with minor girls. He was fired.

Recently, Kani was contacted by a project coordinator for the ministry and was asked to meet with him. He ended up meeting with the coordinator and a consultant who began by apologizing for the horrific treatment he had received. Kani welcomed the vindication.

They then proceeded to ask how the organization could be fixed. I asked if it was an exit interview of sorts? Kani replied, “Yes, it was a bit like that . . . just way too late.”

Kani hopes they will investigate and take steps to root out the corruption.

A New Life

His wife, Nao stuck with him through it all and within a couple months he had landed a new job in another aid organization based in the United Kingdom.

However, this one was not a Christian organization. But, Kani noted wryly, “People are hiding behind christian organizations.” He said, “In the my new organization people love each other. It is very diverse and inclusive – it demonstrates love.” There is common grace at work.

As we talked, I was struck by Kani’s trust and dependence on the Lord. It was evident that he had been deeply hurt by the organization’s leader (and others) but that, despite the fears he had about losing a coveted job, Kani was unwilling to leave his integrity at the church doors. [see this article]

Taking that kind of risk – not going along with financial mismanagement to save your job – would be crazy. But only by the world’s standards.

But Kani does not live by the world’s standards. He was willing to put his head on the chopping block that Christ might be glorified in his life.

Toxic Spillage: The Side-Effects of Following a Toxic Leader

It is a great story. God’s Kingdom is expanding at an extraordinary rate. The church is loving God and neighbor and is growing like crazy.

But, Herod, the king, was doing what he could to please the Jews, rather than God. He had James killed and had Peter arrested and put in jail. Then the unusual happened.

Now when Herod was about to bring him out, on that very night, Peter was sleeping between two soldiers, bound with two chains, and sentries before the door were guarding the prison. And behold, an angel of the Lord stood next to him, and a light shone in the cell. He struck Peter on the side and woke him, saying, “Get up quickly.” And the chains fell off his hands. And the angel said to him, “Dress yourself and put on your sandals.” And he did so. And he said to him, “Wrap your cloak around you and follow me.” And he went out and followed him.

Acts 12:6-9 (ESV)

Wow.

Miraculously set free by Christ.

But then, we see how toxic leadership creates havoc for others besides their targets.

Now when day came, there was no little disturbance among the soldiers over what had become of Peter. And after Herod searched for him and did not find him, he examined the sentries and ordered that they should be put to death. Then [Peter] went down from Judea to Caesarea and spent time there.

Acts 12:18-19 (ESV)

Absolute Authority and Control

What strikes me about this story is not the miraculous intervention of the Lord on Peter’s and the church’s behalf—which is incredible—but the almost unnoticeable story of Herod’s employees—the guards of the jail.

When Peter was supernaturally saved from Herod’s prison, Herod held the guards accountable. Of course, this was normal practice for the day. The king would have to show that if the prison guards didn’t do their job there was the worst possible punishment coming—death. Surely, other guards would take notice and toe the line.

But, in this case it points to the wickedness of the leader rather than any sense of justice—even in Herod’s screwy world.

Herod needed to establish his absolute authority and control. The guards must die for their failure to keep Peter in prison, though Peter was unchained at no fault of their own.

Evil men impact the lives of others . . . even those who are not necessarily the intended targets of their evil.

The guards died for Herod’s sins.

In time, Herod gets his just due for his toxicity. [A few verses later Luke explains that Herod died a horrible death that is linked to God’s judgment]. But for now, it is those who were simply going about their job, doing what they could to provide for their families, whose lives are ended.

Toxic Spillage

If you work for a Christian organization (or other) that is ruled by a toxic leader, be aware. It will spill out and over you. It is one thing to work for a rotten leader who just doesn’t know how to lead well. We may even say his heart is in the right place. He just doesn’t make good decisions. And those failures impact those they rule.

But if you are working for a Ravi Zacharius, Jerry Falwell Jr., James McDonald, or Mark Driscoll the toxic spillage will drown you. What they do to John is likely in time to happen to you.

Just do a Google search on all the damage done to employees of these toxic leaders.

Chuck DeGroat notes, “They all bear trauma in their bodies and brains. Sleeplessness. Paranoia. Shame. Rage. Indecision. Depression. Anxiety. Suicidal thoughts.”1 This is the testimony of the traumatized over and over.

It isn’t pretty and suffering the “side-effects” of toxic leadership is not worth it.

For years, my family was treated with great kindness by the toxic leaders of our mission organization. We have often said, “We were the favored ones.” But, in time, we faced their wickedness just like others had.

John worked for a major international mission agency and thought he was good friends with the CEO. However, that didn’t stop the CEO from finally taking John’s office keys and requiring him to be out of his desk in short order for doing nothing other than giving some helpful recommendations.

I can guarantee it will happen to you as well unless you very intentionally become complicit in your leader’s evil.

You will be required to keep your head down. You will have to say “yes sir” to every demand no matter how unbiblical. You will be required to keep your mouth shut when unethical (and maybe illegal) practices come to your attention.

I can promise you, it is not God’s calling for you to grovel under such leaders.

And, do not believe for a moment you will escape their onslaught even if you do take the knee.

NOTES

Photo used for graphic by Ivan Bandura.

1 Chuck DeGroat, “Narcissism Is Not a Leadership Style,” accessed February 10, 2020, https://chuckdegroat.net/2020/02/.